History shows that outraged citizens tend to drive reforms -- fast. It's no different with publicly traded companies -- like JetBlue Airways. CEO David Neeleman returned to CNBC to explain how his company is adopting a "Bill of Rights" in an attempt to prevent last week's nightmare of delayed flights and stranded passengers from recurring.
Neeleman told "Squawk on the Street" that his firm will, in essence, "create SWAT teams" to isolate and quickly solve future logistics problems. This will hopefully circumvente a mess like the one on Valentine's Day, when an ice storm led to pile-ups in both incoming and outbound flights, stranded passengers inside planes for nearly 11 hours, and resulted in cancelled flights for several days.