So you got your shinny iPhone - now you have to activate it. That’s where Stephen Waldis, the CEO of Syncronoss (SNCR) comes in.
His company is essentially the middle man between service providers, like AT&T, and the handset devices - in this case the iPhone. That relationship with the iPhone has helped the company rise over 200% in the last year. But could weekend's disruptions derail that success?
Waldis joins the guys for this conversation.
What happened this weekend with activation problems.
“We think the activation process with the iPhone is revolutionary,” replies Waldis. “Because instead of going into a store you can take this device….and activate instantly… If you look at the size of the orders this weekend ...the overwhelming number of users that came on (this week-end) activated instantly.”
What does your company do?
“We pull together or enable the customer experience,” says Waldis. “A user who is on iTunes hits a submit button and turns on that service on AT&T’s network.”
How long is your deal?
“We have a multi-year deal with AT&T to support this on behalf of the iPhone,” says Waldis.