The latest Consumer Reportssurvey of people who have bought more than 1.4 million vehicles, is further proof of the gulf between Ford and its fellow Big 3 auto makers, GM and Chrysler. While Consumer Reports now lists Ford as being on par with Asian automakers, GM and Chrysler continue to struggle.
Just compare the Consumer Reports numbers:
Ford: 46 of 51 models (90%) have average or better then average quality.
GM: 21 of 48 models (44%) have average or better than average quality
Chrysler: 1 of 26 models (4%) has average or better than average quality.
Need further proof of the split in quality in Detroit?
Consumer Reports says only the Toyota Prius beat out the Ford Fusion and Mercury Milan for reliability among family sedans. By comparison, 1/3 of the Chrysler, Dodge, and Jeep models have much worse than average quality.
So how do you explain why Ford is building better cars with fewer complaints than GM and Chrysler?