Beezer Molton is the founder and president of Half Moon Outfitters, a retail chain in the Southeast. “Increased rates for USPS will negatively affect business, since the post office’s priority mail has become the standard for many free shipping offers for businesses like mine,” he says. The post office can compete on price against more expensive alternatives FedEx and UPS, he explains, but rate increases could change that dynamic. Higher prices, he says, combined with “the fact that USPS has little recourse in the tracking of lost packages may end up killing them as a viable alternative.”
Offering reduced services at a time when everyone is moving at warp-speed doesn’t make a lot of sense to Larry Mocha, either. “I can absorb another postal rate increase, but I really wish the U.S. Postal Service would add value to their service or improve the service they currently provide,” says the president of Air Power Systems. “ Most of our checks from customers come in via first-class mail. With all of us having to deal with today’s faster pace of business, it’s frustrating to be in the post office waiting for postal employees to put the mail out. That frustration increases when they are late or when I hear laughing and talking behind the boxes. I often wonder if they know (or care) how important that mail can be to the daily operations of many small business people.”
If right now there is increased frustration with the post office, there is still some nostalgia for a service that might indeed go the way of the milkman.
Cristi Cristich, CEO of Cristek Interconnects, notes that while her business uses fewer and fewer services from the post office, “It sure is sad to see these historic facilities being closed in smaller towns.” And she offers this suggestion: “ I wonder if there could be a private (not government run) for-profit model that could utilize those facilities to provide “cyber post office” or “internet café” like services.”
It’s certainly something to think about. Besides, if the post office goes away, what are we going to complain about?