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The unfriendly skies?

12:00 AM ET Fri, 13 June 2014

Frequent flier programs might be in for a landing. Delta and now United Airlines are changing how they award miles from distance flown to money spent next year, which means fewer rewards for budget travelers. Can the airlines only make a profit when the traveler takes a loss? The Boyd Group Chairman and aviation expert Michael Boyd explains why loyalty is losing mileage among the major carriers.