A.I. bots

11:52 AM ET Fri, 28 July 2017

If you’re looking for a car, “Jenny” or “Ashley” may e-mail you a deal from a dealership. But if you’re looking for a date, you’re out of luck. Reporter Eric Chemi finds auto dealers are using artificial intelligence bots so “lifelike” in their text responses that prospective buyers think they’re communicating with a real person.