UnitedHealth CEO wants to improve member digital tools

UnitedHealth Group CEO David Wichmann told investors he wasn't satisfied with the company's quarterly results--not because of slightly higher medical costs--but because he thinks the company needs to be more agile in meeting members' demands for better digital engagement. Bertha Coombs reports the health care giant is increasingly motivated to meet consumer expectations in the age of Amazon.
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Wed, Jul 18 20183:55 PM EDT