How Amazon is redefining the expensive and wasteful process of returns
Returns take a major toll on retailers' bottom line and on the planet, but Amazon is taking big steps to change that. Free returns are now offered on almost all Amazon orders, with a new option to bring unboxed items in-person to any Kohl's store. The majority of returned Amazon items are resold to other consumers or liquidators, returned to suppliers, or donated through a new program Amazon hopes will cut down on waste.
Sat, Oct 19 20198:59 AM EDT