What to know about SmileDirectClub's attempt to quiet unhappy customers

1,670 total Better Business Bureau complaints have been filed against SmileDirectClub. A new New York Times investigation found that some customers had to sign confidentiality agreements if they were unhappy with the service. Peter Eavis, NYTimes, joins 'The Exchange' to discuss his team's findings.
Thu, Jan 23 20202:27 PM EST