Watch CNBC's full interview with Kansas City Southern CEO Patrick Ottensmeyer
Patrick Ottensmeyer, CEO of Kansas City Southern, joins "Closing Bell" to discuss the company's Q3 earnings and the recovery from the start of the pandemic. Our volumes in the second quarter fell by 20 percent, says Ottensmeyer. We reached a plateau for a few weeks. And then we came back and increased by 30 percent from below for the third quarter. So this was really a rollercoaster he adds.