
Building a digital workforce: A case study in intelligent automation
After the biggest bank merger of the decade, newly formed Truist Bank faced a massive challenge: integrating two heritage banks (BB&T and SunTrust) with two different platforms while tackling an unprecedented volume of fraudulent activity. Truist Bank turned to UiPath's Automation Cloud platform to build a digital workforce, automating more than 150 processes and saving the newly merged bank millions of dollars. CNBC's Frank Holland spoke with UiPath CEO Rob Enslin and Truist Head of Intelligent Automation Jarel Hawkins at CNBC's TEC Summit on Nov. 15, 2022 to hear how they put technology to work.
Robert Enslin, UiPath Co-CEO
Jarel Hawkins, Truist Bank Head of Enterprise Intelligent Automation
Moderator: Frank Holland, CNBC General Assignment Reporter