General Motors has said it will begin fixing the vehicle ignition problem blamed for at least 13 deaths as part of a nationwide recall this week, but a check of more than a dozen GM dealerships by NBC News on Monday revealed that no work has begun because the necessary parts have not yet arrived.
Calls by NBC News to service departments at 13 GM dealerships in eight states found that the process of repairing the faulty ignition switches had yet to begin.
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The problem with the ignition switch enables some GM vehicles to accidentally be turned from "run" to the "accessory" position while the cars are being driven, shutting down the power brakes, power steering and airbags.
Despite the apparent loss of Monday to fix the faulty ignition switches, GM spokesman Greg Martin said the recall and repair schedule remains on target.
"No delay on parts and they're on their way," he said in an email to NBC News. "We've always said the week of April 7. ... We plan to send letters this week informing affected customers that parts are arriving at dealerships and to schedule a service appointment with their dealer. Repairs are likely to begin to follow soon after the customer letter mailing."