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Shanghai Disneyland visitors top 11 million in its first year, blowing past expectations, CEO Iger says

  • In its first year, Shanghai Disneyland has seen over 11 million visitors, CEO Bob Iger said Friday.
  • The total exceeded the company's most optimistic expectations.
  • With half of all visitors coming from outside the region, it suggests that word is getting around and that word of mouth is positive. "It's a positive sign," Iger said.
Night view of Shanghai Disney Resort is seen on June 14, 2016 in Shanghai, China.
VCG | VCG | Getty Images
Night view of Shanghai Disney Resort is seen on June 14, 2016 in Shanghai, China.

In its first year, Shanghai Disneyland has seen over 11 million visitors, exceeding the company's most optimistic expectations, CEO Bob Iger said.

"We have no projections about what's ahead except to say that this is being embraced by China in that 50 percent visiting are actually coming from outside the Shanghai region," said Iger, who is in Shanghai to mark the occasion.

Iger said the company has projected that two-thirds of visitors would come from the Shanghai region, but with half of all visitors coming from outside the region, it suggests that word is getting around and that word of mouth is positive. "It's a positive sign," he said.

In the early morning Friday, the head of the Walt Disney along with other key executives had greeted the first guests of the day — some 600 loyal and frequent Disney customers.

Shanghai Disneyland is very much a part of Iger's legacy at the company. He spent 17 years to build the $5.5 billion theme park in China — and even signed the golden peony that sits atop the Disney castle, the world's largest.

At 11 million visitors, Shanghai would rank in the middle of Disney's parks, slightly outperforming Disney's park in Paris. According to an independent report by the TEA/AECOM Theme Index and Museum Index, the U.S. parks see more visitors, Hong Kong significantly less.

The project is meant to boost Disney's brand in a country where average people haven't grown up with characters such as Mickey Mouse in the same way their American counterparts have. It was seen as an important step for Disney, not just for the theme park business but for the company as a whole. The idea was to use the park as a platform to market Disney's characters and movies to the Chinese consumer, and to get children and families here excited about them.

Robert A. Iger, Chairman and Chief Executive Officer of The Walt Disney Company, attends the unveilling ceremony of six themed parks of Shanghai Disney Resort at Shanghai Expo Center on July 15, 2015 in Shanghai, China.
VCG | Getty Images
Robert A. Iger, Chairman and Chief Executive Officer of The Walt Disney Company, attends the unveilling ceremony of six themed parks of Shanghai Disney Resort at Shanghai Expo Center on July 15, 2015 in Shanghai, China.

Iger said it is still early days to fully understand the impact the park is having on its China business though he said the movies have been successful in the country, including the new "Pirates of the Caribbean" film. Shanghai Disneyland has the most technologically advanced version of the Pirates of the Caribbean ride of any Disney park.

In 2016, Disney was the number one studio at the foreign box office in China. In 2016 and 2017, Disney had four films, including "Pirates of the Caribbean: Dead Men Tell No Tales" and "Zootopia," each year earning RMB 1 billion ($146 million) at the Chinese box office, according to Disney.

Iger sees more room to grow. Toy Story Land, already at Hong Kong Disneyland, is the first addition to the Shanghai park to be completed in 2018. He said Shanghai had the land for further expansion, though so far there are no specific plans.

When asked about reports in China that Disney was exploring the idea of a second park in mainland China, Iger said he wouldn't rule it out in the future.

"We're pleased that we're off to such a great start but we've got more to do here first before we really talk about or think about doing more elsewhere in China but I think over time there's an inevitability to that," he said.

Iger, who had planned to retire, will be at the helm of Disney until 2019. He wouldn't comment on reports of a possible run for U.S. president.