Have you ever gone through a fast food drive-through that is anything but fast, only to ultimately get the wrong order?
Peter Paul, a Principal Scientist at the Xerox Research Center, explains how Xerox innovation has helped a major fast food chain improve the drive-through ordering process by making it both faster and more accurate.
By isolating the unintended errors and "glitches" in the system, Xerox created a better and simpler approach for both the drive-through customer and the fast food company.
Now, may I take your order?