Managing Different Types of Bosses

The Perfectionist: Jonathan Antin

Management Style:

I am tough. I am hardcore. I have no patience for impatience or for anything other than perfection.

What he doesn't tolerate:

- Looking unprofessional - It means you don’t care – so then I don’t care so they can find a job somewhere else. I don’t have a dress code like many salons in LA, people don’t have to wear all black. My employees are artists, so they should be given some room to express themselves but you better show up looking great! You better have a great look or you can go home.

Three most critical things employees must know:

1 - Do not screw around.
2 - Don’t take me away from what I’m doing in order to make your career more productive.
3 - Don’t tell me “I’m not sure”
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The Innovator: Hal Rosenbluth

Management Style:

- I am told by my employees that they respect and like my ability to relate to all people with all different kinds of backgrounds. I am always interested in what is going on in the lives of my

employees outside of work and am interested to know what their career aspirations are. I try to focus on the needs of my employees and I am always trying to remove any obstacles that get in their way of getting the job done. It is like gardening, I try to remove the weeds.

Three Keys to dealing with a boss of this style:

1 - Authenticity – you can’t change who you are when you come into work everyday. Be real, be genuine and you’ll succeed.
2 - You should want to have a good laugh everyday – and at that, learn to laugh at yourself. You can’t take yourself too seriously.
3 - The ability to say when you did something wrong, or could do something better. We’re all human, so it’s about realizing our opportunities and capitalizing on our strengths.

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The Nurturer: Marion Luna Brem

Management Style:

- Manages like she manages her home

- A "nurturing style" works for me because I believe because nurtured employees are better able to nurture customers and now more than ever, customers need nurturing! Consumers need support, empathy and guidance as well as solutions. Take my business: When a customer comes to my service department with a car in need of repair, of course we need to be ready with the tools to fix their car, but that's not enough. We need to feel their pain (aka nurturing). Their day, their life has just been disrupted.

Three keys to dealiing with a boss of this style:

1 - Loyalty. I would rather employ a loyal employee with less experience and expertise than a highly expert "gun" who's always on the "prowl" looking for a better deal and thus keeping me hostage.
2 - Openness. Showing one's vulnerable side, I believe, invites an honest exchange. There's never a feeling that you're being manipulated or "put together." Hidden agendas instill distrust, fear and in-house fighting.
3 - Willingness to step outside of job description. It's not prudent to cross-train employees, if they possess the "it's not my job" mentality. When someone picks up the slack for someone else, thus being helpful (aka nurturing), it goes a long way in building work harmony.

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The Commander: Capt. Michael Abrashoff

Management Style:

1 - First...you have to be technically competent at whatever your organization does.

2 - You have to be able communicate a vision in terms that all can understand about where you going, why it's important to the organization and why it's in THEIR best interest to follow you.
3 - You need to lead by example and be able to mentor and be role models for those working for you.
4 - Look more for results than salutes. Check your ego at the door. I call it excellence without arrogance.
5 - Listen aggressively. As we get older and more experienced we think we know it all and tend to transmit more than receive.

Three Keys to dealing with a boss of this style:

1 - Don’t tell me what you think I want to hear
2 - Don’t backstab a fellow coworker in my presence unless you bring that coworker with you
3 - Bad news doesn’t improve with age (if there’s a problem, tell me right away)

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The Nice Boss: Robin Koval

Three things a boss is going to get out of being nice to their employees:

1 - Keep employees: You will have the loyalty & retention of your best & brightest employees

2 - Advance Career: You will get promoted, even if you are the CEO of a company, you may want to be the CEO of an even bigger company one day and you’ll need to have great people you can turn to when you need something
3 - Grow your business: You will be able to make the big deal a lot sooner if people want to work with you. They will be more willing to cut to the chase and give you what you want.

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To learn more about these and the rest of tonight's guests, click here!