As word circulated that some temporary seating wasn't going to be ready for the Super Bowl, fans slammed the NFL and Jerry Jones on Twitter. How was it possible that 1,250 seats weren't ready?How was it possible that the outside contractor was finishing up 2,000 other seats in the upper endzone minutes before game time?
It was a crisis for a lot of people who spent their hard earned money to see their team. And the story was only touched upon once, briefly, during FOX's pregame show.
The people who had tickets in the upper end zone eventually did get to their seats by game time. And, as we first reported, the NFL was able to move 850 people to similar or better seats thanks to NFL employees giving up their seats.
But 400 people were not able to be accommodated.
The league first said that they'd be watching the game in the Party Plaza from outside the stadium. But the league was able to put them in a lower level suite watching the television behind the Steelers bench.
In order to compensate the 400 fans, the league gave fans three times the price of the face value ($800) of their ticket — $2,400. It's not a perfect solution because most fans likely paid in between 4 to 6 times face for that seat on the secondary market. But there's something to be said for the fact that the league is just responsible for making sure that a ticket corresponds to a seat.