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BofA Web Site Goes Down...Again

AP
Monday, 3 Oct 2011 | 12:58 PM ET

Bank of America's website, plagued by problems Friday and Saturday but supposedly fixed on Sunday, isn't working again.

Some users trying to access bankofamerica.com get a message that the home page is temporarily unavailable.

Spokeswoman Tara Burke says customers experiencing slowness or can't get through should keep trying. She says the access problems are a result of the bank managing traffic volume during peak use. She declined to say whether volume has surged in recent days.

Problems began on Friday, a day after the bank said it would start charging a $5 monthly fee for customers using debit cards. Burke insists there's no connection. Burke said there's been no hacking and no customer information was compromised.

Bank of America , based in Charlotte, N.C., is the biggest U.S bank by deposits.

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