RIM Confirms Power Problems With New BlackBerry Models

Ryan Ruggiero|CNBC
Friday, 18 Nov 2011 | 7:40 PM ET

Research In Motion's new BlackBerry Bold 9900 and 9930 may not be getting off to a very bold start.

Blackberry Bold
Source: blackberry.com
Blackberry Bold

Many users of the BlackBerry Bold 9900 and 9930 models have taken to the BlackBerry Support website to complain that their phones simply died for no reason at all. Several users reported that the problem occurred after the phone had been charging all night.

A RIM spokeswoman confirmed that a "limited number of customers have reported an issue where their device does not power on." She said the company is "actively working on a software update to resolve this issue."

Shares of Research In Motion closed down 2.5% at $18.19 on the Nasdaq Friday. The stock has fallen more than 70 percent from its high near $70 a share in February amid questions about the company's ability to fend off Apple's iPhone and other smartphones in the business segment. In June 2008, the stock was its all-time high above $144 a share.

In the past year alone, the company has grappled with layoffs, the departure of several top executives and a four-day global service outage that further rattled its grip on the business segment.

  Price   Change %Change


Contact Technology


    Get the best of CNBC in your inbox

    › Learn More
  • Matt Hunter is the senior technology editor at CNBC.com.

  • Cadie Thompson is a tech reporter for the Enterprise Team for CNBC.com.

  • Working from Los Angeles, Boorstin is CNBC's media and entertainment reporter and editor of CNBC.com's Media Money section.

  • Jon Fortt is an on-air editor. He covers the companies, start-ups, and trends that are driving innovation in the industry.

  • Lipton is CNBC's technology correspondent, working from CNBC's Silicon Valley bureau.

  • Mark is CNBC's Silicon Valley/San Francisco Bureau Chief covering technology and digital media.