Kim Scott knows what makes a good boss. After she helped lead Google's AdSense team, Scott became a sought-after CEO coach in Silicon Valley, advising C-suite clients at Dropbox, Twitter and other top companies.
Every leader has his or her own style, but Scott says the best ones have one characteristic in common: "radical candor."
Made up of two key components, it's a trait the coach says every manager should cultivate:
1. Care about your employees
The first part of radical candor is caring about more than just metrics and results.
"It's not enough to care only about people's ability to perform a job," Scott writes in her new book "Radical Candor."
In order to be a great boss, you have to go beyond being professional — you have to want to get to know your employees on a human level, she says.