At the beginning of the year, Facebook CEO Mark Zuckerberg set a goal to visit every state in the U.S. so he could learn more about the millions of people who use the social network every day. But two of his employees tell The Guardian that they wonder when the billionaire is going to get to know his own community.

The employees, a married couple named Nicole and Victor, are both contract workers in the cafeteria at Facebook's Menlo Park, Calif. headquarters. And they wish they, and the problems closer to home, could also get a share of Zuckerberg's attention.