Malcolm Gladwell: How curiosity can change the world we're living in

Malcolm Gladwell, author of several NYT Bestsellers, including "Talking to Strangers," shares why leading with curiosity and empathy can help you talk to strangers more effectively. Gladwell urges that these tactics are crucial to bridge the gaps in our rather divided society. New episodes for the fifth season of Gladwell's podcast "Revisionist History" are out now.