3. Leadership: Read the signs. A big part of leadership is learning how to read the environment and discern when you need to get involved in daily team activity, and when you need to stand back, smile, and watch your team do what they do best.
But never let an employee stay on when they can't keep up with the rest. Nothing will kill morale more than having someone who can't do their job on a team with a bunch of A-list rock stars.
It's inevitable that you'll hire someone like this; you can't read every one perfectly. Sometimes no matter how much professional development you give someone, they are just in the wrong role. The important part is that you are able to deal with it swiftly when it happens, in a compassionate, professional way.
4. Balance: work and life. In a start-up, you can count on the fact that work will bleed into family time, and family will bleed into work time, no matter how rigid you are with time management. So, what do you do in those situations?
The key ingredient to work/life balance is being able to stay in the present moment, and have an awareness of your state of mind.
For example, if you have been trying to get a key prospect on the phone for three weeks, and they text you in the middle of Sunday dinner to tell you they have 20 minutes to talk, chances are you're going to pick up the phone.
The key is that when you come back from that 20 minute phone call, you are present and self aware enough to not stay in work mode the rest of the night. It's very challenging, but in the end, managing work/life balance, for me, comes down to presence and self awareness.