Buffett Watch

Warren Buffett says the fake account scandal at Wells Fargo hurt its reputation

Key Points
  • Buffett says he would not be surprised if Wells Fargo's systems to flag bad behavior are now better than most of its competitors.
  • Wells Fargo reached a $185 million settlement with regulators in September over creating what the bank then said could be as many as 2.1 million accounts in customer names without their permission.
Buffett: Wells Fargo obviously incentivized the wrong thing
VIDEO4:3504:35
Buffett: Wells Fargo obviously incentivized the wrong thing

Billionaire investor Warren Buffett told CNBC on Monday that Wells Fargo's reputation has been hurt by the fake account sales scandal.

"[But] the fundamental earnings power of the bank over a period of years has not been hurt in any material way," Buffett said on "Squawk Box," two days after he held court at Berkshire Hathaway's annual meeting.

Berkshire is a big shareholder in Wells Fargo.

Buffett said he would not be surprised if Wells Fargo's systems to flag bad behavior are now better than most of its competitors.

"At Wells Fargo, you knew some stuff was coming up through the branches. Somebody didn't pay attention to it," Buffett said. "It's just totally bad news."

Wells Fargo reached a $185 million settlement with regulators in September over creating what the bank then said could be as many as 2.1 million accounts in customer names without their permission.

The third-largest U.S. bank has since encountered more government investigations and lawsuits.

The Wells Fargo board recently decided to claw back more money from former Wells Fargo Chairman and CEO John Stumpf and Carrie Tolstedt, the former head of the community bank unit head, where the scandal unfolded.

"They obviously came up with an incentive system that incentivized the wrong thing," Buffett said. "Most businesses do that from time to time."

"The big mistake was when whenever sufficient information had come back that this is producing a counterproductive effect ... that's the moment of truth," he said. "If you don't do it immediately and you let it run for a while, now you've got the ultimate problem."

On a personal note, Buffett talked about Stumpf's role. "I know John Stumpf and I don't think it had anything to do with making money."

Read stories from CNBC's interview with Warren Buffett
Buffett defends buyout firm's 'standard capitalist formula' of layoffs
Buffett says IBM's Watson will have greatest value when it replaces human labor
Buffett says Trump hasn't had much effect on the economy yet
Warren Buffett: I used Berkshire's insights into the furniture business to figure out Apple's worth
Republican health-care bill will 'cut the hell out of taxes' for the rich, says Warren Buffett
Warren Buffett says he never wants to be out of the stock market
Buffett says United made a mistake in its initial response to dragged passenger
Charlie Munger: 'The amount of waste from overtreatment of the dying is just disgusting'