Just three weeks into the job, new United CEO Oscar Munoz took out full page ads in papers and put up a video on the United website.» Read More
United's international first-class service fell short of a five-star experience with casual service and average meals.
Simple disagreements between passengers and flight attendants can cause escalated drama, the New York Times reports. What are your flier rights?
Transportation Secretary Ray LaHood, the only Republican still left in President Barack Obama's first-term Cabinet, says he plans to leave the Obama administration.
United's 2012 operational and financial meltdown ought to be a warning to US Airways as it approaches a merger with AMR.
U.S. safety regulators are nowhere near finishing an investigation into a battery fire on the Boeing 787 Dreamliner, a top official said on Thursday, raising the prospect of a prolonged grounding for the aircraft.
One whistleblower is adamant about his fear about the use of lithium-ion batteries on the Boeing 787 Dreamliner, saying they could "explode."
Southwest Airlines could change its policy of not charging baggage fees at some point, CEO Gary Kelly said on CNBC.
Transportation Secretary, Ray LaHood is making it clear the Federal Aviation Administration will not rush to lift the grounding of Boeing 787 Dreamliners.
One day after the FAA and aviation authorities around the world grounded the 787 Dreamliner, essentially saying it is not safe to fly, Boeing customers are standing by the beleaguered plane.
United launched an airfare increase on domestic tickets of up to $20 round-trip Wednesday with JetBlue matching. Airfares are predicted to rise throughout 2013.
Boeing have serious problems, aviation expert Michael Boyd told CNBC on Thursday, if the 787 battery problem is a "design flaw."
Airlines scrambled on Thursday to rearrange flights as Europe, Japan and India joined the United States in grounding Boeing's 787 Dreamliner passenger jets while battery-related problems are investigated.
United Airlines becomes the first U.S. airline to offer overseas Wi-Fi. Prices range from $3.99 to $19.99.
United is offering same-day checked baggage delivery service at some airports. Prices start at $29.95 for one bag delivered within a 40-mile radius to a home, office or hotel.
United implemented a new boarding system Thursday upsetting many elite frequent-fliers, who now board in the same group as any flier who has one of United's credit cards.
The FAA's special review of Boeing's 787 Dreamliner is significant but not so unusual that the new jet is in danger of being grounded, airline analysts told CNBC Friday.
The FAA will conduct a special review of the Boeing 787 Dreamliner power system, CNBC has learned from sources Thursday. The review will likely examine the design and manufacturing process of the plane, and could take several weeks, perhaps even a couple of months.
AMR Corp, the parent of American Airlines, said brighter business prospects might let equity holders receive some value from its reorganization.
One day after a Dreamliner caught on fire, Boeing found itself facing another 787 with problems. This at a time when the aviation company said it has traced the source of the fire to a lithium ion battery.
Jets are heading off to their final resting place at a rate similar to cars as airlines scrap aircraft at earlier stages, according to new research.