Online shopping has caused a huge returns problem. UPS predicts a 10% rise in holiday returns this year, and sellers tell us they throw away about a third of returned items. Returns generate 5.8 billion pounds of landfill waste each year and 16 million metric tons of carbon dioxide emissions. Now, Amazon has committed to zero product disposal, adding new options for sellers to refurbish, resell and liquidate returns instead of disposing of them.
What will "Shark Tank" investor Kevin O'Leary think of how this 29-year-old handles his money? Watch the video and find out.
Amazon is on a spending spree to grow its fleet of planes, vans, semi-trucks and drivers in its latest move to compete with FedEx and UPS. Now, it's using the added capacity to move cargo for outside customers, betting big on the business of third-party shipping while also delivering 72% of its own packages. CNBC talks to former Amazon executives and current customers using the shipping services to find out all about the behemoth's next big move.
Amazon has more than 115,000 drivers working under independent small businesses — Delivery Service Partners — who deliver Prime packages to doorsteps with one-day shipping. We talked with current and former Amazon DSP drivers about the pressures of the job. From urinating in bottles to running stop signs, routes that lead drivers to run across traffic, dog bites and cameras recording inside vans at all times - some of the 115,000 DSP drivers have voiced big concerns.
CNBC's Ylan Mui joins Shepard Smith to report that U.S. Postal workers are pushing for new electric vehicles and upgrades.
CNBC.com's Melissa Repko reports on what last-minute holiday shopping looks like amid the coronavirus pandemic.
As online shopping sees its biggest season ever, hackers are sending fake delivery notices impersonating Amazon, UPS and FedEx, with scams up 72% from last year
CNBC's Kayla Tausche takes a final look at the reliability of the U.S. Postal Service as millions of Americans plan to vote by mail during the 2020 election. Twelve NBC owned stations and NBCLX (LX.com) sent more than 1,400 first class letters between a dozen cities to see when they arrived.
If the United States Postal Service were a private business, it would have ranked 44th on the 2019 Forbes 500 list. It's also a public service. That means its goal isn't to meet its bottom line but to fulfill its duty to provide affordable and reliable mail service in the United States. How did the Postal Service's finances get into such a dire situation?