Even the most likable and well-mannered among us can still look like jerks in an email. Writing an email that comes across just like you do in person is a fine art.
During a conversation, you adjust your tone, facial expression, gestures and posture in order to fit the mood of what you're conveying. You do this because people tend to be much more responsive to how you say things than to what you actually say.
Email strips a conversation bare. It's efficient, but it turns otherwise easy interactions into messy misinterpretations. Without facial expressions and body posture to guide your message, people look at each word you type as an indicator of tone and mood.
Most of the mistakes people make in their emails are completely avoidable. The following list digs into these subtle mistakes and hidden blunders.