Microsoft, in its latest research, defined those as digital skills, analytical abilities and continuous learning capabilities. In particular, the tasks that require strong analytic abilities will call for a creative approach, explained Kevin Wo, Microsoft's managing director for Singapore.
"I think there's a need for them to learn about skills around design thinking," Wo said of employees.
"Design thinking" is a term for a particular method of problem solving, which dictates that individuals should try and get into a customer's shoes to generate practical, user-friendly solutions. That could mean creating a new technology or product, such as Apple's iPhone. But the strategy can — and should — also be applied to other job functions, design thinking specialist Kasia Miaskiewicz told CNBC Make It.
"You can apply it anywhere," said Miaskiewicz, a director at UBS Evolve, the Swiss bank's center for design thinking and innovation. "As long as there is a user, a recipient – and there always is – there's always an opportunity to apply design thinking."
Speaking at a recent careers conference in Singapore, Miaskiewicz said the strategy can be broken down into four key steps.