Health and Science

Sign of things to come? IBM, Time benefits changes

The Time Warner Center in New York City.
Adam Jeffery | CNBC

Like an iceberg in the distance, private health insurance exchanges look small now—but could be huge very soon.

With news that Time Warner and IBM are moving their retirees into private health exchanges—having them buy insurance from a menu of plans with company subsidies—those marketplaces are on track to explode with enrollments of retirees and active employees across the United States in coming years, experts say.

"It's a fast growth path," said Rich Birhanzel, managing director of Accenture's health administration services division, which recently predicted that the number of people enrolled in private health exchanges will skyrocket from 1 million this year to as much as 40 million by 2018.

If that prediction proves true, it would mean that nearly one-quarter of the estimated 170 million people now enrolled in company-sponsored health plans would end up in private exchanges by then—with room to grow.

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Accenture expects private health exchanges to have more people enrolled by 2018 than government-run, "Obamacare" public health exchanges, which after beginning operations next month are projected to reach about 31 million enrolled by 2018.

It's a remarkable feat, especially when one considers how little is known about these private exchanges right now. Much of their growth is expected to come from current employees, a relatively untapped market. The majority of people now being funneled into private exchanges are retirees, as in the cases of Time Warner and IBM, not active employees.

Impacts of heath-care law on job creation
Impacts of heath-care law on job creation

An 'immature market'

"Private exchanges for active employees is still a very immature market," said Mike Thompson, a principal in PwC's health industries practice. But he noted recent research showing that about 40 percent of employers plan to consider private exchanges for active employees in coming years.

Most companies now offer just one or two health insurance plans to workers, and subsidize employee enrollment with a set amount of money as a "defined benefit."

In private exchanges, employees often have many more insurance companies offering many more plans at various prices, which they can pay for completely or partially with a lump-sum "defined contribution" from their employer. Selection and enrollment in plans is commonly done through websites operated by the exchanges, which can be run either by the employers or third-party operators.

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Thompson said the potentially seismic move from traditional company health benefits to exchanges mirrors the move from company-funded pensions to 401(k) plans, in which employees choose their retirement investments, often with a company subsidy.

"And we know how rapidly retirement plans have shifted from a defined benefit plan (a pension) to a defined contribution," he said.

'In the dark'

While the idea of private exchanges may be relatively straightforward, public awareness of it is low. Accenture's report noted that 83 percent of Americans are unfamiliar with private health exchanges.

"Uhh, not really," said IBM retiree Don Parry, 80, when asked him if he knew how Extend Health's private exchange would work when he has to enroll there this fall because of IBM's decision. "Right now, I'm completely in the dark," said the Jacksonville, Fla.-area resident. "I don't know what the hell to think about it."

Another IBM retiree, Allen Felstead, 75, said that although he recently received literature about the move to Extend Health's exchange from IBM, he still has many questions about how the switch will affect him and his wife, who live in Rochester, Minn.

"You know how it is. You start reading it, but you don't have the slightest idea what they're talking about," said Felstead.

Alan Cohen, co-founder of Liazon.
Source: Liazon

Despite his and Parry's uncertainty, two factors are spurring the move toward private exchanges.

One is the opportunity for companies to save money by outsourcing the administration of health benefits to the exchanges, and from price competition among insurance providers offering plans on the exchanges.

Extend Health, the Towers Watson private exchange that now will be handling Medicare plan options for 110,000 IBM retirees, estimates it can save clients "3 to 10 percent per year" in costs, said Bryce Williams, who leads Extend Health.

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Extend Health currently has about 300 companies as clients, the "vast majority" of whom enroll only retirees, Williams said. But, he noted, "three major companies are going to join our exchange this fall," bringing about 50,000 of their active employees into the exchange.

The other factor generating increased interest in exchanges is that "increasingly consumers are more prepared, more expectant of having choice and retail-like experience when they're buying health insurance," said Birhanzel of Accenture. "The theory is that people, over time, are going to choose benefits that best suit them."

He and other experts noted the tendency of many people to "buy down" on the exchanges—opting for plans with lower premiums, and thus saving money on their short-term health costs by accepting higher deductibles and smaller health-care networks.

That tendency means that in some cases, the employees' costs for coverage remain unchanged or less than before, even if an employer is offering less of a subsidy for the exchange plans than it had offered under the traditional company plan.

"It is a win-win most of the time," said Alan Cohen, co-founder of Liazon, operator of Bright Choices Exchange, a private exchange which offers plans to active employees of more than 2,300 companies.

Cohen said people in the future will "laugh" when they recall a time that their companies picked a single insurance plan to cover the health needs of them and thousands of their co-workers, without giving them any choice. "The last bastion of what you can't buy online is health insurance," Cohen said. "That will fall, just like everything else did."

Cohen predicted that in the next six months, "you'll see lots and lots" more companies signing up for private exchanges, including Fortune 1000 companies.

"I really think that within five years, the vast majority, I think 70 to 90 percent of companies, will be using exchanges for their active population and their retired population, and it will be the normal course of business," said Cohen.

By CNBC's Dan Mangan. Follow him on Twitter @_DanMangan.