Shares of Twitter plunged more than 4 percent on Thursday, one day after the company reported a sequential drop in user numbers last quarter.
But Adam Bain, Twitter's chief operating officer, on Thursday sought to highlight the company's product innovation, revenue growth and business units.
In addition to reporting earnings on Wednesday, Twitter introduced an option that allows users to see tweets by relevance, as opposed to the platform's standard display in reverse chronological order.
Reports ahead of the announcement that Twitter would move in that direction set off a tweet storm of criticism this past weekend, but Bain said the company would remain focused on delivering real-time information.
"We're focused on live because we think live is actually a really powerful part of the platform, whether live video or live information," he said during an interview on CNBC's "Squawk on the Street."
"On the product side, we're focused on refining an iconic product, and with this focus on live, we know that we will see a return to user growth," he added.