Jason Brian Dalton, Uber driver and accused killer
"None of the things that we did do in this case, if we made them somehow better, would have made any difference," said Joe Sullivan, Uber's chief security officer, during a call with reporters. "There were no red flags, if you will, that we could anticipate things like this."
Ed Davis, a former Boston police commissioner who sits on Uber's safety advisory board, said, "A background check is just that — it does not foresee the future."
Sullivan said Uber is "devastated" by the killings in Michigan.
Sullivan said Dalton had a generally favorable rating as an Uber driver for the 100 or so fares he handled after passing his background check on Jan. 25. Dalton's rating by customers was 4.73, with a rating of 5 being the highest.
Uber officials also said they had no plans to add fingerprint requirements for would-be drivers, saying that its criminal background checks were rigorous enough to uncover past law-breaking.
They also said that relying on fingerprint databases could lead to discrimination against would-be drivers, in cases where someone was arrested and booked by police, but never convicted of a crime.
Currently, the company requires applicants to submit their name, address, Social Security number, driver's license, insurance information, and bank account number when they apply online. Uber than checks the applicant's name and addresses dating back seven years to local, county and federal criminal court records.