The emails are clipped, harried and come in at all hours of the day. Someone needs approval for something. Someone else wants a meeting. The boss emails "pls print," asking a staffer to print out a document, when she could probably just as easily do it herself.
In other words, the emails fired back and forth between the Clinton Foundation and the State Department under Hillary Clinton are pretty much like the emails you see at your office all day long — assuming you work at a place where the requests are coming on behalf of the crown prince of Bahrain or a British soccer star with a criminal background, and the boss with the printer problem is the former first lady of the United States.
The type A personalities working for Bill and Hillary Clinton handled all of that on a day-to-day basis, but sometimes even they hit a wall. On May 27, 2009, a person working for the Irish rock star Bono emailed a request for help under the heading "Bono/NASA." The singer wanted to do a linkup with the International Space Station during his concert tour. Who was the right contact?