Air China's inflight magazine pinned the blame on "misinterpretations among media and readers" for outrage over its advice to travelers to avoid multi-racial areas of London.
In a Chinese-language statement, translated by CNBC, the in-house "Wings of China Office," apologized to Air China, the Chinese flagship carrier, for "some improper expressions" that had hurt the airline's brand.
"This is at odds with our original purpose of promoting the beautiful scenery of London, further triggering misinterpretations among media and readers and creating significantly negative impact on your company's operation and brand image," the magazine's team said.
"The inappropriate expressions in the article are merely the mistakes made by the editors, but in no means represent the views of the magazine," the statement continued.
"We will immediately withdraw all the publications, carefully learn this lesson, improve our management to make sure there will be no more similar mistakes. We also would love to send sincere apologies via Air China to all the readers and passengers who felt uncomfortable because of this."
The statement came after CNBC drew attention to a special feature on London travel in the September edition of Wings of China, which warned tourists, "London is generally a safe place to travel, however precautions are needed when entering areas mainly populated by Indians, Pakistanis and black people.
"We advise tourists not to go out alone at night, and females always to be accompanied by another person when traveling," the magazine said in a section called "Tips from Air China."
The travel advice caused outrage in London, where lawmakers called for an apology from the company and was picked up by media outlets as far away as Australia and India.
Virendra Sharma, the Labor Member of Parliament for Ealing Southall, which has a big Indian population, told the BBC on Wednesday that he was appalled that "blatantly untrue and racist statements" were considered fit for publication by Air China.
"I have invited representatives of Air China to visit my constituency of Ealing Southall to see that a very multi-cultural area is safe, and would be of great value for those visiting London to see," he said.