Smartphones have not only influenced our style of communication, but also how we eat.
Could the feverish growth in apps such as UberEats, Deliveroo or Food Panda portend a displacement of traditional delivery providers? Pawan Agrawal begs to differ.
"This is a story about working in Mumbai for the last 125 years. Five thousand people delivering two hundred thousand lunchboxes every day.
And you'll be surprised in 125 years, there has been no mistake," Agrawal, founder and president of Kamalabai Educational and Charitable Trust, told CNBC's "Street Signs".
Throughout the years, Pawan Agrawal has raised the awareness and social well-being of the dabbawallas in Mumbai, a group of white-hat wearing individuals responsible for delivering homemade food packed in tiffins (lunch boxes) to offices in the city.