It looks like consumers will need more than a little assistance from Equifax if their personal data was compromised.
For starters, an Equifax webpage dedicated to alerting consumers if they are among the 143 million potentially affected by the breach is causing a great deal of confusion among people hoping for a definitive answer.
Equifax apparently took about 40 days to inform consumers about its data breach and now it is asking consumers to wait another five days to enroll in its free identity theft protection offering.
Users who enter their last name and the last six digits of their Social Security number receive a message intended to let them know if they have cause for concern. While some users have reported receiving a definitive no, other less-than-clear responses have left some people scratching their heads.