Finance

Big changes coming for credit firms in wake of Equifax hack, CFPB director says

Key Points
  • Consumer Financial Protection Bureau Director Richard Cordray says Equifax, TransUnion and Experian are going to get embedded regulators.
  • Fallout continues from the Equifax scandal, in which up to 143 million Americans had personal data exposed due to a breach discovered on July 29.
CFPB's Richard Cordray: Credit companies have to accept 'the old days' of no supervision is over
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CFPB's Richard Cordray: Credit companies have to accept 'the old days' of no supervision is over

Credit reporting agencies are going to have to get used to "a new regime" in the wake of the Equifax consumer data hack, a top Washington regulator said Wednesday.

Consumer Financial Protection Bureau Director Richard Cordray said Equifax, TransUnion and Experian are getting embedded regulators to ensure that similar breaches of private information don't happen again.

Companies "should welcome" the heightened level of scrutiny, Cordray told CNBC in a live interview on "Squawk on the Street."

"If they're going to restore public confidence in this marketplace, and if they're going to create the kind of reforms necessary, they're going to have to recognize the old days of just doing what they want, being subject to lawsuits now and then, are over," he said. "There has to be a scheme of preventive monitoring in place. They're going to have to accept that, they're going to welcome that, they're going to have to be very forthcoming."

Fallout continues from the Equifax scandal, in which up to 143 million Americans — about 43 percent of the total population — had personal data exposed due to a breach discovered on July 29. The hack wasn't disclosed until nearly six weeks later.

Multiple investigations have been opened on the matter, and CEO Richard Smith announced his retirement this week.

CNBC has reached out to the three credit-rating companies for comment.

Cordray said the Equifax hack was "far beyond" what had happened at Target and Home Depot several years ago and demanded strong reaction.

"We're going to have monitoring in place that's preventive. It's going to be a different regime than we're used to," he said. "In the past they dealt with these problems on their own. They did the best they could. ... That's not good enough."

He said the CFPB will be working with Congress on measures to shore up the way data is handled and how companies react to breaches.