Airlines

Travelers delayed worldwide because of brief booking-system outage

Key Points
  • The Amadeus system is used by more than 120 airlines.
  • The outage delayed check-ins and affected at least a half-dozen airlines.
  • Boarding passes were issued manually at Singapore's Changi Airport.
Anthony Kay | Getty Images

An outage at a key, but little-known airline booking system delayed check-ins Thursday on dozens of flights around the world.

Spanish company Amadeus IT, which provides a reservation management system to more than 120 airlines worldwide, told CNBC it "experienced a network issue that caused disruption to some of our systems" on Thursday morning.

Qatar Airways down

Service was restored shortly afterward and is now "functioning normally" the company said.

The outage had affected airlines including , Southwest Airlines, Qantas, and Qatar Airways. Singapore's Changi airport tweeted that boarding passes had to be issued manually due to the breakdown.