Tech

Snap jumps after data show the redesign isn't scaring off new users

Key Points
  • Snapchat has rolled out a redesigned app interface over the past few months, and it was unpopular among core users.
  • Nonetheless, data firm App Annie told CNBC that Snap's download rates have remained strong.
  • Snap shares rallied about 5 percent on Wednesday, a sign Wall Street may have shrugged off criticism from Snapchat users.
Matthew Kobach, manager of digital and social media at the New York Stock Exchange (NYSE), center, takes a selfie photograph wearing a pair of Snapchat Spectacles by Snap Inc. on the floor of the New York Stock Exchange (NYSE) during the company's initial public offering (IPO) in New York.
Michael Nagle | Bloomberg | Getty Images

Snap shares rallied about 5 percent Wednesday, a sign Wall Street may have shrugged off criticism from Snapchat users.

Snapchat has rolled out a redesigned app interface over the past few months to make it easier for new users to learn the ropes. But the redesign was slammed by the company's core user base, including a highly publicized online petition and a cutting tweet from model Kylie Jenner.

Tweet: sooo does anyone else not open Snapchat anymore? Or is it just me... ugh this is so sad.

Nonetheless, data firm App Annie told CNBC on Tuesday that Snap's download rates have remained strong. And while Jenner wasn't thrilled with Snap's new look, she noted she "still loves" the platform.

Wall Street gave back some love, too. While shares fell more than 7 percent over the past week, they ticked back up Wednesday.

Snap's new business strategy does have a silver lining. Advertising intelligence company Media Radar estimated Wednesday that advertisers are expected to spend $1.7 billion on Snapchat campaigns in 2018.

Some campaigns have already gained traction. Nike released a pair of new Air Jordan sneakers on Snapchat earlier this month — and the shoes sold out in 23 minutes, according to TechCrunch.

Disclosure: CNBC parent NBCUniversal is an investor in Snap.