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Apple recalls some power adapters that 'create a risk of electrical shock'

Key Points
  • Apple is recalling some AC plugs sold in Singapore, Hong Kong and the United Kingdom.
  • It also includes a recall of a plug sold in the Apple World Travel Adapter Kit.
  • Here's how to see if your plug is recalled and what to do if it is.
Tim Cook, chief executive officer of Apple Inc., listens during an American Workforce Policy Advisory board meeting with U.S. President Donald Trump, not pictured, in the State Dining Room of the White House in Washington, D.C., U.S., on Wednesday, March 6, 2019.
Al Drago | Bloomberg | Getty Images

Apple on Thursday announced a recall of some AC wall adapters that were sold in Hong Kong, Singapore and the United Kingdom because they may "break and create a risk of electrical shock," the company said. Customers who own them are asked to stop using them immediately, following six "incidents" Apple knows about.

Apple included the wall plugs with some of its iOS and Mac products in the aforementioned locations and sold them between 2003 and 2010. The plug was also included in Apple's World Travel Adapter Kit, which was sold worldwide. Customers can identify if their device is among those recalled by looking at the inside of the white adapter. Just unplug it first.

Apple said that affected devices have "no letters on the inside slot where it attaches to the main power adapter."

This is what the bad unit looks like:

This adapter is being recalled.
Apple

This is what a safe unit looks like:

This adapter is not being recalled.
Apple

If you have a bad unit, you can use Apple's website to initiate the exchange process to get a new one.

The Chinese Consumers Association has come down hard on Apple in the past. The association asked Apple to investigate reports of iPhone 6 and iPhone 6s phones shutting down in 2016, for example, before Apple began a voluntary battery replacement program.

This is not the first recall of its type. In 2016, Apple recalled 895,000 AC adapter kits.

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