NBC's 2020 streaming service won't be very compelling for cord cutters — and that's by design

Key Points
  • NBC is purposely making its cord-cutting version of its streaming service worse than the free version that comes with a pay-TV subscription.
  • NBC is considering a $10-per-month price for cord cutters, and it already estimates revenue from those consumers will be immaterial, sources say.
  • NBC's free streaming product will include live linear programming and same-season shows, but its cord-cutting product will not, sources say.
Stephen 'Steve' Burke, president and chief executive officer of NBCUniversal.
David Paul Morris | Bloomberg | Getty Images

The streaming wars — the race to launch subscription video products — has been driven by an underlying concept: The traditional pay-TV bundle is dying as millions of U.S. households cut the cord each year and shift their video consumption to services like Netflix.

This has been a hard pill to swallow for legacy media companies, which derive billions of dollars from traditional pay TV. Yet, many of those media companies are coming to grips with reality and beginning to disrupt their own business models, headlined by Disney's $6.99 Disney+ offering for this year.

That's not the case for Comcast's NBCUniversal (the parent company of CNBC and

NBC doesn't want you to cut the cord. Maybe this isn't too surprising since its owner is the largest U.S. cable company. But it's unusual because it directly contradicts the disruption narrative. Instead of submissively accepting that the pay-TV world is ending, NBC is taking a stand and fighting back.

The proof is in the details of NBC's streaming service, coming next spring.

NBC's ad-supported streaming service will be free to all customers who pay for traditional live television — whether through Comcast or any other provider, including virtual pay-TV bundles like Google's YouTube TV or AT&T's DirecTV Now, assuming partnership deals are struck, according to people familiar with the matter.

For those who have cut the cord, it will probably be about $10, said the people, who asked not to be named because the discussions on price are still ongoing.

CNBC has also learned that the free version of service for pay-TV subscribers will include live linear channels, same-season episodes and past-season episodes. Customers will be able to watch NBC programming anywhere, on any device, independent of their cable provider's footprint. NBC will have nonexclusive access to all of the programming it sells to Hulu for the streaming service, as part of the deal with Disney the two companies announced on Tuesday.

But the $10 version for cord cutters won't include live linear channels and won't include same-season shows. You'll get a bunch of reruns, most of which will also be available on Hulu if you already subscribe to that service. And you'll get a few originals for the streaming service, the quality of which is to be determined.

So what are you getting for your $10 a month? Not much at first. And that's the point.

NBC expects its revenue from cord cutters on its streaming service to be "completely immaterial," according to a person familiar with the matter. The company is actively trying to make its cord-cutting streaming service inferior to its pay-TV version. The service is primarily meant as a nice additional benefit for customers who already pay for cable or satellite TV.

NBC's decision isn't totally motivated by supporting Comcast's cable TV business. Now that Disney has full operational control of Hulu, Disney can bundle Hulu (or Hulu with Live TV) with Disney+ to make a compelling streaming offering that should further accelerate cord cutting. NBC is OK with this. Customers who cancel Comcast's TV service for, say, YouTube TV will still get NBC's streaming service for free.

NBC will certainly monitor the take rate of its streaming service among non pay-TV subscribers if cord cutting dramatically accelerates. If necessary, it can move content on and off its service thanks to Tuesday's deal with Hulu, as well as the impending expiration of streaming-rights deals for popular shows it owns, such as "The Office." And three years from now, when its content deal with Hulu ends, there's an easy path for NBC to make its streaming service more compelling by making all its content exclusive to it.

But at launch next year, the NBC streaming service won't be a compelling addition for cord cutters. And that's the point.

Disclosure: Comcast owns NBCUniversal, the parent company of CNBC and

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