Retail

Walmart to test programs for US workers to cut its health-care costs

Key Points
  • Walmart said on Thursday it will begin several health-care pilot programs for its U.S. employees starting Jan. 1.
  • The retail giant is looking for ways to cut health-care costs — one of its largest expenses after wages.
  • Walmart will pilot a program that will connect patients with local doctors in an effort to cut down on its workers relying on word of mouth or social media to find a doctor.
  • The pilot programs will be held in parts of Arkansas, Florida, and Texas.
A customer browses products at a Walmart store in Burbank, California.
Patrick T. Fallon | Bloomberg | Getty Images

Walmart said on Thursday it will begin several health-care pilot programs for its U.S. employees starting Jan. 1 as it looks for ways to cut health-care costs — one of the largest expenses for the retailer after wages.

Walmart will pilot a program that will connect patients with local doctors in an effort to cut down on its workers relying on word of mouth or social media to find a doctor. The pilot programs will be held in parts of Arkansas, Florida, and Texas.

The company is the largest U.S. private-sector employer with a 1.4 million workforce.

In North Carolina and South Carolina, the company will test a concierge service to address issues with billing, fix appointments, understand a diagnosis and find a provider.

In Colorado, Wisconsin, and Minnesota, Walmart will expand a program that allows patients to video chat with a doctor from home for $4 per chat.

The retailer will also offer workers access to fitness clubs for $9 per bi-weekly pay period and add a predictable co-pay of $35 for every visit to a primary care physician under its most popular medical plan. These services will be available nationwide.

In addition to healthcare services for employees, the company is also beefing up its presence in the fast-growing health and wellness market in the country.

Recently, Walmart said it is expanding an education program it began last year by offering healthcare degrees, aimed at filling critical roles at its more than 5,000 retail pharmacies.

Last year, the retailer signed a deal with Anthem, one of the country's largest insurers, to attract more Medicare enrollees to buy over-the-counter medicines and supplies at its stores.

This month, it opened a facility in Georgia to offer low-priced health services that include dental, x-rays, and mental health counseling.

Walmart also runs one of the largest pharmacy chains in the country and has been aggressive in offering low priced generic drugs and prescriptions.

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Key Points
  • Walmart is opening up a new health clinic, called Walmart Health, in Georgia.
  • The company has previously opened clinics inside retail locations in Texas, South Carolina and Georgia.
  • At the new clinic, the company will offer hearing tests, 60-minute counseling sessions and vision tests.