About 30 people remained trapped early on Sunday after a five-storey hotel being used for coronavirus quarantine collapsed in the southeast Chinese port city of Quanzhou, state media said.
About four hours after the collapse, the Quanzhou municipality said 38 of the 70 or so people who had been in the Quanzhou Xinjia Hotel had been rescued.
A video stream posted by the government-backed Beijing News site showed rescue workers in orange overalls clambering over rubble and twisted steelwork carrying people towards ambulances.
The hotel collapsed at about 7:30 p.m. (1130 GMT) on Saturday evening.
"I was at a gas station and heard a loud noise. I looked up and the whole building collapsed. Dust was everywhere, and glass fragments were flying around," a witness said in a video posted on the Miaopai streaming app.
"I was so terrified that my hands and legs were shivering."
A woman named only by her surname, Chen, told the Beijing News website that relatives including her sister had been under quarantine at the hotel as prescribed by local regulations after returning from Hubei province, where the coronavirus emerged.
She said they had been scheduled to leave soon after completing their 14 days of isolation.
"I can't contact them, they're not answering their phones, she said.
"I'm under quarantine too (at another hotel) and I'm very worried, I don't know what to do. They were healthy, they took their temperatures every day, and the tests showed that everything was normal."
The municipality said 36 emergency rescue vehicles such as cranes and excavators, 67 firefighting vehicles, 15 ambulances, and more than 700 firefighters, medical and other rescue workers were at the scene as the operation stretched into the night.
Quanzhou is a port city on the Taiwan Strait in the province of Fujian with a population of more than 8 million.
The official People's Daily said the hotel had opened in June 2018 with 80 rooms.
Beijing News' video stream was viewed by more than 2 million Weibo users on Saturday evening, and the hotel's collapse was the top trending topic on the Weibo site, China's close equivalent to Twitter.
Some users demanded a investigation into how the hotel could have collapsed.
Anger has been building up against the authorities in China over their early handling of the coronavirus outbreak, which has killed more than 3,300 people globally, most of them in China.
The Fujian provincial government said that as of Friday, the province had 296 cases of coronavirus and 10,819 people had been placed under observation after being classified as suspected close contacts.
The official Xinhua News Agency said the committee responsible for working safety under the State Council, China's cabinet, had sent an emergency working team to the site.