Rocky start to 2022 air travel as bad weather, omicron drive thousands of cancellations

Key Points
  • Airlines have canceled more than 15,000 U.S. flights since Christmas Eve.
  • Bad weather worsened flight disruptions on the first day of the year.
  • Omicron infections among crews have thinned staffing at some carriers.

In this article

Travelers view the arrival and departure boards at the Hartsfield-Jackson Atlanta International Airport (ATL) in Atlanta, Georgia, U.S., on Tuesday, Dec. 21, 2021.
Elijah Nouvelage | Bloomberg | Getty Images

Air travel is having a chaotic start to the year.

Airlines have canceled more than 5,300 U.S. flights this weekend, facing severe weather throughout the country and staffing shortages resulting from Covid-19 infections.

On Sunday, airlines had scrubbed more than 2,500 U.S. flights on top of the 2,749 flights canceled on New Year's Day, according to flight-tracking site FlightAware.

A winter storm prompted carriers to scrub hundreds of flights at Chicago's two main airports on Saturday. Disruptions continued on Sunday with other cancellations in Atlanta, Denver and the New York City area.

On top of the bad weather, several airlines including JetBlue Airways, United Airlines and Delta Air Lines, blamed a rise in Covid-19 infections from the fast-spreading omicron variant among crews.

The travel woes come during what airlines expected to be among the busiest days since the pandemic began. Last year, the Transportation Security Administration screened nearly 580 million people, up 79% from 2020 but still off about 30% from 2019 before the pandemic.

The omicron variant is a new challenge for carriers that are trying to stabilize after nearly two years of the pandemic.

A traveler sits in baggage claim at LaGuardia Airport in New York, on December 24, 2021.
Yuki Iwamura | AFP | Getty Images

"While we're expecting a full recovery in 2022, it is going to be a year of two halves," said JetBlue's CEO Robin Hayes in a New Year's Day staff memo, which was seen by CNBC. "Our traditional trough periods, especially these next few weeks after the holidays and as COVID-19 cases climb, are going to be tough."

But Hayes said that JetBlue is expecting an "exceptionally busy summer and are planning to take advantage of this opportunity as we continue to expand our fleet and bring low fares to more routes."

The Centers for Disease Control and Prevention last week loosened its guidelines for individuals who contract Covid should remain in isolation down to five days from 10. Delta Air Lines and JetBlue executives and the U.S. airline industry group that represents most major carriers urged the CDC in late December to cut the recommended quarantine time, saying 10 days of isolation would lead to staffing shortages.

Holiday cancellations mount

Since Christmas Eve, more than 15,000 U.S. flights have been scrapped and thousands more were delayed, according to FlightAware.

Southwest Airlines had largely escaped some of the severe disruptions that affected rivals earlier in holidays, but scrubbed 475 flights on Saturday, 13% of its schedule and 429 flights or 11% on Sunday. More than 1,600 Southwest flights were delayed over the weekend. The airline suspended operations at Chicago's airports as of 1 p.m. local time Saturday ahead of a severe winter storm.

Southwest has more than 200 daily departures from Chicago's Midway. An airline spokeswoman said that the flights were cut because planners were "anticipating the gusty winds and blowing snow that decades of our history operating in this airport show us will slow down the airspace and also make deicing and getting aircraft back into the air very challenging." The spokeswoman Southwest didn't have staffing issues.

The Federal Aviation Administration also slowed traffic at Dallas Fort Worth International Airport, American Airlines' largest hub, due to staffing, on Saturday. Last week, the agency warned disruptions would continue.

"Weather and heavy seasonal traffic are likely to result in some travel delays in the coming days," the agency said in a statement Friday. "Like the rest of the U.S. population, an increased number of FAA employees have tested positive for COVID-19. To maintain safety, traffic volume at some facilities could be reduced, which might result in delays during busy periods."

While weather drove many of the cancellations on New Year's Day, carriers including United Airlines, Delta Air Lines and JetBlue Airways have canceled hundreds of flights over the holidays, citing omicron infections among crews for many of the disruptions.

Incentive pay for staff

Airlines have ramped up incentives for pilots and flight attendants to pick up trips and ease staffing shortages that some executives say could last several more weeks as Covid cases continue to rise.

The Air Line Pilots Association, United pilots' union, negotiated triple pay for aviators who pick up open trips through most of January, CNBC reported Friday.  Flight attendants at United and both cabin crews and pilots at Spirit and others are also getting extra pay over the busy holiday period.

Airlines have tried to cancel flights ahead of time so that customers don't get stuck at the airport, overwhelming ticket counters and scrambling to change their plans. JetBlue this week said it will cut 1,280 flights from its schedule through mid-January to avoid last-minute cancellations as omicron Covid infections sideline crews.

American, which operates a large hub out of Chicago's O'Hare International Airport, canceled 215 flights, or 8% of its operation on Saturday and 159 flights on Sunday, FlightAware showed. Chicago-based United canceled 175, 8% of its mainline flights Saturday and 111 on Sunday. Delta canceled 209 flights on Saturday and 175 on Sunday.

Airlines executives have said they expect travel demand to surge in 2022 and had been preparing to grow their schedules and scrambling to hire.

Southwest exceeded its goal of hiring more than 5,700 employees, including onboarded staff and extended offers, Greg Muccio, Southwest's senior director of talent acquisition, wrote in a staff note on Thursday. The airline aims to have another 8,000 more employees next year.

JetBlue CEO discusses flight cancellations and new CDC quarantine guidance
JetBlue CEO discusses flight cancellations and new CDC quarantine guidance