- Amazon is closing, canceling or delaying warehouses across the U.S. after its pandemic expansion left it with too much space.
- Employees have been laid off at at least two delivery stations, or facilities that serve as the last stop before packages are dropped at shoppers' doorsteps.
Amazon is paring back its warehouse footprint across the country after it aggressively added more buildings to its network to meet a pandemic-driven surge in e-commerce demand.
The retail giant has closed or canceled 44 facilities and delayed the opening of 25 sites as of this week, according to MWPVL International, a supply chain and logistics consulting firm that closely tracks Amazon's distribution network.
This map shows where Amazon has shuttered locations, and where it's canceling or delaying the launch of new facilities. More delivery stations are being closed than any other type of facility.
Amazon embarked on a building binge between 2020 and 2022 as it raced to keep up with a flurry of online orders as the Covid pandemic kept millions of people at home. The company's footprint nearly doubled from roughly 272 million square feet at the end of 2019 to more than 525 million square feet at the end of 2021.
By early 2022, e-commerce activity began to slow, as inflation-weary consumers reduced their spending online and also returned to shopping in stores. Amazon found itself saddled with "too much space…versus our demand patterns," CFO Brian Olsavsky told reporters in April.
The company is now rethinking its scale at every step of its fulfillment network, from the massive warehouses that pick, pack and ship orders, to the smaller, last-mile delivery stations that are the final stop before packages are dropped off at shoppers' doorsteps.
Amazon relies on legions of contracted drivers to speed packages to customers doorsteps. The drivers are employed by third-party companies that are part of Amazon's delivery service partner program, which launched in 2018. The program now counts 3,500 companies who employ 275,000 drivers globally.
It's unclear how many employees will be laid off as a result of the facility closures.
Amazon appears to have given some drivers the option to transfer to nearby facilities, according to a post on a popular Reddit group for delivery drivers.
Amazon said 190 employees will lose their current positions as the company closes a delivery station in Hanover, Maryland, based on a Worker Adjustment and Retraining Notification (WARN) filing submitted late last month. Another 163 employees will be affected by the closure of a delivery station in Essex, Maryland, according to a separate WARN notice filed by Amazon.
The closures are slated to begin Oct. 25, according to the filings. In a statement, Amazon said, "Maryland state law requires the filing of a WARN notice when a facility closes — even if you intend to maintain the workforce at other facilities. No employees were laid off in Maryland and every one of the employees was offered a position at a nearby facility."
The cuts come as CEO Andy Jassy has pledged to return to a "healthy level of profitability" after rising costs and slowing retail sales ate into the company's earnings. Amazon is also contending with too many workers after it went on a pandemic hiring spree. In the second quarter, Amazon shaved its headcount by 99,000 people to 1.52 million employees
Even as Amazon trims its physical footprint, it continues to open new facilities in some markets. In July, the company received approval from officials in Niagara, New York, to build a 3.1-million-square-foot warehouse.
The company is also building a site in Loveland, Colorado, as well as a 4-million-square-foot warehouse in Ontario, Calif., its largest ever.
In a statement, an Amazon representative said, "While we're closing some of our older sites, we're also enhancing some of our facilities, and we continue to open new sites as well. In fact, since 2020, we've added more than 350 new modern facilities to our network in the U.S. alone and have dozens more facilities under construction here in the U.S. and around the world."