Fireman’s Fund Insurance Company Reaches Out to Victims of Sandy

NOVATO, Calif.--(BUSINESS WIRE)-- Fireman’s Fund Insurance Company is responding to the victims of Sandy by deploying its mobile workforce of experienced catastrophe experts to assist policyholders and conduct inspections of damaged homes, businesses and other property.

Fireman’s Fund claim adjusters were on the ground as Sandy hit land, with the majority of damage along the east coast of the United States. In addition, the company’s Catastrophe Claims Center based near St. Louis is taking claim reports and working with the catastrophe team to provide assistance for those needing temporary housing, etc.

Fireman’s Fund agents and policyholders

who need assistance should call:

(888) FIREHAT or (888) 347-3428

"We are reaching out to our customers through social media, text messages, and mobile apps. Our dedicated claims professionals are already in the area to assist with housing, claims reports and inspections of damaged homes and businesses," said Paul Stachura, chief claims and risk services officer. "Our claims team and independent agents are working around the clock to help our customers rebuild and return to their normal lives as quickly as possible."

  • Download Our Mobile App

Use our mobile app to report claims from the site of an accident or loss, find emergency services, and store policy information. Compatible with the latest version of your iPhone or Android (as of 1/1/11). Go to the app store for your respective phone to download the app today.

  • Updates available via text messaging

Fireman’s Fund policyholders in the affected areas can get updates and alerts about the storm via text messaging.

Text the keyword “In Northeast” (Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont)to 72773 (standard texting charges may apply).

Text the keyword “In Southeast” (Florida, Georgia, South Carolina)to 72773 (standard texting charges may apply).

Text the keyword “In Mid Atlantic” (Kentucky, North Carolina, Tennessee, Virginia, West Virginia) to 72773 (standard texting charges may apply).

It only takes one text to opt in.

You’ll receive a confirmation text in return.

You can opt out at any time by texting the word “Stop” to 72773.

  • Log on to our Facebook Disaster page

Visit for information about disasters before, during and after they strike.

  • Visit our Disaster Risk Advisor Center

Visit our Disaster RiskAdvisor Center ( for tips and information on how to prepare for major disasters.

About Fireman’s Fund Insurance Company

Founded in 1863, Fireman’s Fund Insurance Company is a premier property and casualty insurance company providing personal and commercial insurance products backed by industry-leading claims and risk management solutions. Fireman’s Fund is a leader in high-net-worth, entertainment, and green insurance. Since 2004, it has donated more than $29 million in grants to local fire departments across the U.S. as part of its commitment to safer communities. Fireman’s Fund is a member of the Allianz Group, one of the world’s largest providers of property and casualty insurance, ranked 28th on Fortune’s Global 500 list of the world’s largest corporations. For additional information, visit

© 2012 Fireman’s Fund Insurance Company, Novato, CA 94998

Fireman’s Fund Insurance Company
Janet Ruiz, 415-899-5381

Source: Fireman’s Fund Insurance Company