ST. PETE BEACH, Fla., Oct. 3, 2012 /PRNewswire/ -- St. Pete Beach Resort, Alden Suites, received the 2012 MLT Vacations Quality Assurance Award presented at MLT University in Minneapolis, Minnesota on Saturday, September 22, 2012.
"We are happy to recognize Alden Suites for their outstanding quality, customer service and product delivery ensuring our customers receive the best experience possible," said MLT Vacations vice president of product development Elizabeth Moriarty. "Alden Suites has demonstrated exemplary operational consistency and top-notch quality standards for MLT Vacations and its Delta Vacations, AirFrance Holidays, Alitalia Vacations, United Vacations, Aeromexico Vacations, and Worry-Free Vacations customers."
The Quality Assurance Award recognizes qualifying hotels in Australia, Europe, Mexico, the Caribbean, Latin America, and the United States. For the 2012 award, results were measured against the experiences of more than 1.3 million customers who traveled with AirFrance Holidays, Alitalia Vacations, United Vacations, Aeromexico Vacations, and Worry-Free Vacations from the U.S. and Canada.
Out of the more than 3,500 hotels offered by MLT Vacations globally, only 254 qualified to receive the MLT Vacations Quality Assurance Award designation for 2012. Qualifying criteria included a less than a 1% complaint ratio and 100 minimum bookings during the June-May evaluation period.
"From customer service to property upgrades, we're continually working to improve the customer experience," said Gary Renfrow, President of Alden Suites. "We're honored to be recognized by MLT Vacations and its customers for our commitment to quality."
About Alden Suites (www.AldenBeachResort.com)
Alden Suites is nestled on 5 acres overlooking the Gulf of Mexico and is one of the few all-suite resorts in the St. Pete Beach area. Each of the 140 suites includes a fully equipped kitchenette, separate living room, in-room safe, complimentary daily newspaper and spectacular views from the patios and balconies.
About MLT Vacations
MLT Vacations has been in the vacation business for more than 40 years and is one of the largest providers of vacation packages in the United States. MLT Vacations manages multiple vacation brands, including AirFrance Holidays, Alitalia Vacations, United Vacations, Aeromexico Vacations, and Worry-Free Vacations. Each brand offers a combination of air transportation, accommodations, airport/hotel transfers, car rentals, sightseeing activities, and a variety of mix-and-match options for travelers to customize their vacations to more than 250 of the world's vacation destinations. For more information, visit www.mltvacations.com.
SOURCE Alden Suites