Pushback at work

4:00 AM ET Fri, 21 Sept 2018

Question everything. That’s the message the former Dunkin’ Donuts CEO has for all businesses. Nigel Travis has also led Papa John’s, Burger King and Blockbuster. In his new book, “The Challenge Culture,” he says pushback from employees is vital for businesses to survive, but what happens to workers’ jobs if that resistance isn’t welcomed?