Evolving Travel: How United Took Off at CNBC Evolve Summit

When Oscar Munoz first laid out his multiyear expansion strategy for United Airlines, few on Wall Street believed his plan would fly. Fast-forward four years and it's clear to see that his laser focus on customers, cost, capacity and connections has paid off: Profits are up 54%. The CEO reveals how he successfully charted a new course through sometimes turbulent times with Becky Quick at CNBC's Evolve Chicago Summit.