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Why Olive Garden is struggling

Olive Garden was at one point one most successful Italian restaurants in the United States. But the eatery is struggling as the coronavirus ravages the restaurant industry. Olive Garden's Times Square location alone saw sales plummet by 94% as of September 2020. In response, the casual dining chain trimmed its menu, pivoted to take out, and cut costs. But are those changes enough for Olive Garden to survive the pandemic and offset the overall decline of the dine-in restaurant experience?
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Tue, Dec 29 20209:15 AM EST