Skills Session: Using AI to Optimize Your Business

The hype around artificial intelligence platforms like ChatGPT has reached fever pitch, with many predicting it has the potential to transform the way businesses operate. We'll learn how business owners should be thinking about AI, and specific ways in which they can tap into this new technology to optimize operations, enhance the customer experience, and drive growth. This interview was a part of CNBC's Small Business Playbook event on August 2nd, 2023.