Employees began arguing in the office, making a once-harmonious atmosphere combative and toxic. Coming to work was becoming an unpleasant grind, never a good position for the boss to be in.
Eventually, she decided that enough was enough. She took back the company's reins and laid down the ground rules for employee conduct, which Marcus Lemonis of CNBC's "The Profit" said were essential to a healthy work environment.
"It's really about building a box," he said. "You tell them, 'Have as much fun in the box as you want, but you can't leave the box.' These are the rules of engagement.
Once the rules were in place, Marsico was free to focus on her next goal – making Sandstorm a fun place to work. Wine tastings now take place. Team events, such as a trip to the movies or a surprise day off, are part of the culture. There is even the occasional pajama day.
The monthly company meeting, known as the "You Rock," is another opportunity for fun. After sharing important company information and updates, she reads thank-you notes that the employees have written to each other to acknowledge a job well done.
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